‘Foxtons charged us £4,000 to find totally unsuitable tenants’

Landlord Anne Day accuses the lettings agency of failing to carry out basic checks on the people who rented her £400,00 flat It was only a few weeks after the tenants found and verified by Foxtons moved into Anne and John Day’s luxury two-bed flat in Lewisham, south-east London, that the complaints began. Rubbish strewn outside the flat – a property valued at more than £400,000 – angered the neighbours. Lots of visitors arrived at all times of the day and night. Noise levels rose. After five months, the tenants went into arrears. Continue reading...